Take a look at all of the expert speakers from Content Marketing World 2026.
Marla Davies is a content marketing and customer advocacy leader who builds programs that connect brand, customer experience, and business growth. At Zoom, she serves as Head of Future of Work Insights & Content, leading thought leadership, editorial content, customer advocacy, and new approaches to content discovery in an AI-first world.
Her work brings together original research, customer voices, and creative storytelling to help brands earn attention and build credibility. She leads customer advocacy programs spanning customer stories, reviews, and Customer Advisory Boards, ensuring customer perspectives play a meaningful role in how Zoom tells its story and shapes its strategy.
A builder by nature, Marla has spent her career creating content programs, teams, and narratives from the ground up. Before Zoom, she led content and brand at Zayo, where she built a centralized content and creative organization, helped lead a company-wide rebrand, and championed the adoption of AI across marketing. At Zoom, she also created Solopreneur 50, a storytelling and community platform celebrating entrepreneurs shaping the future of business.
She holds bachelor’s and master’s degrees from Ithaca College and the University of Northern Colorado, respectively. Outside of work, she is usually with her two kids, her three-legged dog, or out for a run.