AI is rapidly transforming communications, not just how content is created, but how brands build credibility, engage audiences, and show up in an increasingly AI-mediated world.
In this session, Erin Miller, Vice President of Corporate Communications at Yahoo, will explore how communications teams can move beyond viewing AI as a productivity tool and start treating it as a strategic partner. From executive communications and content development to reputation management, audience intelligence, and Generative Engine Optimization (GEO), communicators are being asked to adapt to entirely new ways information is discovered, interpreted, and amplified.
Drawing from Yahoo’s own approach to integrating AI across communications workflows, attendees will learn how leading teams are experimenting with custom AI tools, embedding AI into daily operations, and preparing for a future where communicators help shape not only the messages brands share, but the systems that deliver them.
The session will provide practical frameworks, lessons learned, and actionable strategies for building an AI-ready communications function while maintaining the trust, creativity, and human judgment that remain at the heart of effective storytelling.