AI in insights is being sold as an efficiency play, and that's exactly what's leading brands astray. Insights teams are spending to speed up methods that were already broken: research that frustrates consumers, flattens what they say, and produces generic, unopinionated reports. Efficiency misses the point.
Oksana Sobol of Clorox joins Keplar founder Dhruv to make the case for the harder path: not automating legacy methods, but replacing them. Two years in, the use cases transforming the work weren’t the ones anyone expected.
The honest journey, with hands-on examples, frameworks to take away, and the missteps along the way.
No pitches. No roadmap theater. Real examples and where A&I goes from here.