Peter Stadlinger is head of product for Freshworks CRM, and former product leader at Salesforce (Einstein), Adobe (Experience Cloud), BrightEdge and Boost Media. His career experience has proven time and again that providing a unified customer experience at scale is the bedrock of any successful digitally transformed organization. He works with businesses to instill customer-centric approaches to set them up as AI-first companies, and leaders of the technology-based emergence of the fourth industrial revolution.
In his current role at Freshworks - which is backed by Sequoia, CapitalG and Accel - Peter focuses on democratizing artificial intelligence, specifically deep learning and natural language processing, for the purpose of personalizing customer experiences at scale.
For over 15 years, he has worked with a wide range of customers including Fortune 500 brands, mid-market companies, small businesses and startups. He has spoken at various conferences, including Content Marketing World, Spark Summit, Dreamforce and Adobe Summit, as well as published thought leadership articles in the industry. Peter holds a master's degree in computer science from Karlsruhe Institute of Technology (KIT) in Germany, and is currently based out of Freshworks’ Silicon Valley office.