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Marc is an accomplished Sr. User Experience leader, published author, and adjunct professor with 20+ years of experience improving the user experience for websites, software, and applications. In addition to holding a master's degree in Information Architecture & Knowledge Management with an emphasis in User Experience Design, he is a certified usability analyst through Human Factors International and UX Certified from Nielsen Norman Group. He is a podcast host of UX Pathways and a board member of UXPA Cleveland and Better World Day.