Content Marketing World is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Schedule Viewer 2022

View, browse and sort the ever-growing list of sessions by pass type, track, and format. With this Session Scheduler, you can build your schedule in advance and access it during the show via export or with the Mobile App, once live. Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend.

The Content Design of Civil Discourse: Turning Conflict into Collaboration

David Dylan Thomas  (Founder, CEO, David Dylan Thomas, LLC)

Date: Thursday, September 15

Time: 2:20 pm - 2:50 pm

Pass Type: Main Conference Plus, Main Conference, All-Access Pass, Virtual Pass

Track : Keynote - Big Ideas

Session Type: Session

Audience Level: All

Vault Recording: TBD

Audience Level: All

In the current political climate, it seems like we've all but given up on productive, respectful discourse. However, there are simple design and content design choices we can make that encourage collaboration over conflict, even when dealing with hot-button issues. In this session we'll look at real-world examples of how the way we phrase a question or design an interaction can have a huge impact on the quality of conversation, and the three rules they share.

Takeaway

- Tips, tricks, and exercises to get folks who usually argue to collaborate instead
- Examples of content strategies and interaction designs that have successfully reduced online harassment
- An understanding of how cognitive biases can prevent us from having better conversations, and how to design content to mitigate them



FOLLOW CONTENT MARKETING WORLD ON SOCIAL