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Schedule Viewer 2022

Use the filters to identify the speakers and sessions that present solutions to your greatest content marketing challenges. Keynotes and breakout sessions are currently available on demand to All Access, Main Conference Plus (with on demand option), Virtual Experience, and On Demand passholders.

The Content Design of Civil Discourse: Turning Conflict into Collaboration

David Dylan Thomas  (Founder, CEO, David Dylan Thomas, LLC)

Location: Room 26

Date: Thursday, September 15

Time: 1:00 pm - 1:30 pm

Pass Type: Main Conference Plus, Main Conference, All-Access Pass, Virtual Pass

Track : Keynote - Big Ideas

Session Type: Session

Audience Level: All

Vault Recording: TBD

Audience Level: All

In the current political climate, it seems like we've all but given up on productive, respectful discourse. However, there are simple design and content design choices we can make that encourage collaboration over conflict, even when dealing with hot-button issues. In this session we'll look at real-world examples of how the way we phrase a question or design an interaction can have a huge impact on the quality of conversation, and the three rules they share.

Takeaway

- Tips, tricks, and exercises to get folks who usually argue to collaborate instead
- Examples of content strategies and interaction designs that have successfully reduced online harassment
- An understanding of how cognitive biases can prevent us from having better conversations, and how to design content to mitigate them



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