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Schedule Viewer 2022

Use the filters to identify the speakers and sessions that present solutions to your greatest content marketing challenges. Keynotes and breakout sessions are currently available on demand to All Access, Main Conference Plus (with on demand option), Virtual Experience, and On Demand passholders.

Slam That Revolving Door! Learn How Agency Employees Feel About Loyalty and Opportunity

Susan Baier  (Head Honcho, Audience Audit Inc.)

Location: Hall C - Market Muse Theater

Date: Wednesday, September 14

Time: 12:20 pm - 12:50 pm

Pass Type: Main Conference Plus, Main Conference, All-Access Pass, Virtual Pass

Track : Agency Strategies

Session Type: Session

Audience Level: All

Vault Recording: TBD

Audience Level: All

Agencies are facing unprecedented challenges retaining skilled employees. Competition is fierce, salaries are high, and perks are everywhere.

How can agency leaders transform their approach to attract and retain the best talent without breaking the bank?

We will reveal the attitudes, preferences, challenges, and goals of hundreds of agency employees. We’ll explore what brought them to agencies, how they evaluate their opportunities, what they want from their careers, and where they see their agency employers excelling or falling short.

The session will equip you with statistically reliable data allowing you to assess your approach, adjust where appropriate, and build a loyal and committed workforce.


  1. How today's agency employees are thinking about their agency position and goals, and how they evaluate other opportunities;
  2. Understand the most sought-after factors agency employees cite as making them want to stay with their current agency;
  3. How agency leaders can transform their approach to attract and retain the best talent without breaking the bank.