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Amy Higgins (Senior Director, Content Strategy, Twilio)
Location: Room 3
Date: Thursday, September 15
Time: 11:40 am - 12:10 pm
Pass Type: Main Conference Plus, Main Conference, All-Access Pass, Virtual Pass
Track : Teams & Culture
Session Type: Session
Audience Level: All
Vault Recording: TBD
Audience Level: All
We all have those unspoken rules of behavior. You know the ones — they are typically unwritten, yet blindly followed agreements. They way things are always. Many of us stumble through onboarding to figure out how to work with others and what is rewarded vs. frowned upon.
But what if we could flip operational rules on its head and build something together as a team?
This session will walk through the importance of an operating contract and how to build one with your team.
Please attend if you are building or expanding your editorial team.
Learn how to build an operating contract for your team from what's included, how to use it, and how to measure success. Including;
1. How to prep for success: What you need to do to empower your team, what needs to be done together, and how individuals contribute.
2. Rules of engagement: How to build a trusted, physiologically safe environment for your team 3. Active followup: How to use the operating contract when onboarding new team members and resolving conflicts
4. Learn to build your own: Presentation will include downloadable worksheet and tools needed to start your own team operating contract.